Tickets & Orders
When an event is cancelled or rescheduled
Watch your inbox and the event listing for updates. Refunds follow the organizer's policy.
- Attendees
Organizers should communicate schedule changes by email and by updating the public listing. Watch your inbox and revisit the event page for the latest status. Refund or credit decisions follow each organizer's policy. Endzah does not automatically move money without an organizer action.
Related guides
Request a refund for your order
If the event allows it, submit a refund request from your order. The organizer reviews and approves or declines.
Event reminders and reminder frequency
Reminders can arrive one week before, 24 hours before, on event day, and optionally one hour before.
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