How can we help?

You can transfer a ticket to another person when the organizer enabled transfers for that event.

Before you start

• The event must allow ticket transfers.
• The ticket must still be active and not checked in.
• You can only transfer a ticket you currently hold.

How to transfer

1. Sign in and open My tickets.
2. Open the pass you want to send.
3. Tap Transfer ticket.
4. Enter the recipient's email address.
5. Confirm the transfer. They receive an email with a claim link.

What to expect

• The ticket stays in your account as Transfer pending until they claim it or you cancel the transfer.
• After they claim it, the pass moves to their account with a new QR code.
• Some events close transfers before the show starts. If the button is missing, the window may have passed.

Limitations

• You cannot transfer to your own email address.
• Tickets that were already checked in cannot be transferred.
• Some events do not allow re-transfer of a ticket you received from someone else.

Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.