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45 guides for tickets, events, organizers, and your account. Pick a topic from the sidebar, or search below.

Troubleshooting

Can't publish a paid event

Paid listings require verification. Finish onboarding, apply under Get verified, then publish after approval.

  • Organizers

Endzah blocks paid ticket publishing until your organizer account is verified.

Steps to fix it

  1. Confirm you finished Organizer onboarding.
  2. Open Get verified and submit an application if you have not already.
  3. Wait for approval. You receive a notification when your status changes.
  4. Return to your event and tap Publish again.
  5. If you only need a free listing, switch tiers to free RSVP and publish without verification.

Other blockers to check

  • Paid ticket types need a price and capacity set.
  • Missing required fields such as title, start time, or venue.
  • Your account may need re-review if you recently changed your organization name.

What to expect

  • Free events can publish while verification is pending.
  • Verification review times vary by queue volume.

Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.

Related guides

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Still need help?

Our team usually replies within a few hours on business days.