Organizers
Manage capacity and purchase limits
Set stock on each ticket tier to cap sales, and use purchase limits to control how many tickets one buyer can get.
- Organizers
Capacity controls how many tickets or spots you sell. Purchase limits stop one person from buying the whole room.
How to manage limits
- Open the event editor and go to the Pricing step.
- For each ticket type, enter Stock when you want a hard cap. Leave it empty for unlimited sales.
- Scroll to Purchase limits on the same step.
- Set the maximum tickets one account can buy or reserve when you need a per-person cap.
- Save your draft or publish. Sales stop automatically when a tier sells out.
What to expect
- Sold-out tiers hide from checkout when stock reaches zero.
- Free RSVPs respect the same stock and per-user limits as paid tiers.
- You can raise capacity on a live event if you add more inventory, but you cannot drop stock below tickets already sold.
Limitations
- Per-user limits apply per Endzah account, not per credit card.
- Overall venue capacity is your responsibility across tiers. Endzah enforces limits per ticket type you configure.
- Waitlists are not automatic when you sell out. Consider opening another tier or increasing stock.
Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.
Related guides
Set up ticket types and pricing
In the event editor Pricing step, choose free or paid tickets, add each tier with a name and price, and set stock per type.
Create your first event
From My events, start the event wizard, add details, tickets, and schedule, then save a draft or publish when you are ready.
Scan tickets at the door
Open the door scanner from My events on your phone, allow camera access, and scan each guest's QR code to check them in.
Still stuck? Contact support or browse all topics.