Payments, Refunds & Payouts
Set up your payout account
Add your Jamaican bank account in payout settings so Endzah knows where to send your earnings after ticket sales.
- Verified
Add the bank account where you want ticket payouts deposited before you request your first withdrawal.
How to set it up
- Get verified as an organizer.
- Open Settings and go to the Payouts section, or complete the bank step during organizer onboarding.
- Enter your bank name, account holder name, account number, and account type.
- Submit for review if a document upload is requested.
- Wait for approval before requesting a payout.
What to expect
- Payouts go to the verified account on file.
- Changing bank details after verification may require a fresh review.
- You can skip bank setup during onboarding and return later when you have sales to withdraw.
Limitations
- Payouts are supported for Jamaican bank accounts used in the product today.
- Endzah cannot send payouts without an approved payout account.
Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.
Related guides
Request a payout from your wallet
When you have available balance in Wallet, submit a payout request. Endzah reviews it and sends funds to your verified bank account.
Get verified to sell paid tickets
Verification is optional for free events. You need it before publishing paid tickets, using payout tools, and managing refunds.
Still stuck? Contact support or browse all topics.