Payments, Refunds & Payouts
Request a payout from your wallet
When you have available balance in Wallet, submit a payout request. Endzah reviews it and sends funds to your verified bank account.
- Verified
Request a payout from Wallet when you have available balance from settled ticket sales.
How to request a payout
- Open Wallet in your dashboard.
- Check Available balance. This is what you can request today.
- Tap Request payout and enter an amount that meets the minimum shown.
- Submit the request. It stays in Requested until reviewed.
- Track status under the History tab in Wallet.
What to expect
- Available balance reflects sales that cleared according to Endzah payout rules.
- After approval, funds move through processing until they are marked Paid to your bank.
- You can cancel a request only while it is still Requested, before approval.
Limitations
- You must be verified with an approved payout account.
- Minimum payout amounts and timing copy appear in Wallet when you submit.
Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.
Related guides
Set up your payout account
Add your Jamaican bank account in payout settings so Endzah knows where to send your earnings after ticket sales.
Get verified to sell paid tickets
Verification is optional for free events. You need it before publishing paid tickets, using payout tools, and managing refunds.
Can't publish a paid event
Paid listings require verification. Finish onboarding, apply under Get verified, then publish after approval.
Still stuck? Contact support or browse all topics.