Payments, Refunds & Payouts
Get verified to sell paid tickets
Verification is optional for free events. You need it before publishing paid tickets, using payout tools, and managing refunds.
- Organizers
- Verified
Verification unlocks paid ticket sales, payouts, and refund tools. Free events do not require it.
How to apply
- Sign in as an organizer.
- Open Get verified in your dashboard sidebar.
- Complete the application with accurate business or organizer details.
- Submit and wait for review. You receive a notification when a decision is made.
What verification unlocks
- Publishing events with paid ticket tiers
- Requesting payouts from your wallet
- Issuing and approving refunds
- A verified badge on your public organizer profile
What to expect
- Review times vary. Check Get verified for your current status.
- Changing your organization name after verification may trigger a short re-review.
- You can keep hosting free events while you wait.
Limitations
- Verification is not the same as creating an organizer account. Complete onboarding first.
- Endzah may ask for updated payout documents before releasing funds.
Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.
Related guides
Publish free and paid events
Free events can publish after onboarding. Your first paid listing requires verification before tickets go on sale.
Set up your payout account
Add your Jamaican bank account in payout settings so Endzah knows where to send your earnings after ticket sales.
Can't publish a paid event
Paid listings require verification. Finish onboarding, apply under Get verified, then publish after approval.
Still stuck? Contact support or browse all topics.