How can we help?

Your QR code is the scannable pass staff use at the door when the organizer runs Endzah check-in.

How to show it

1. Sign in with the account you used to buy or reserve.
2. Open My tickets in your dashboard.
3. Tap the event you are attending.
4. Open your ticket pass so the QR code fills the screen.
5. Hold your phone steady with the screen brightness up. Let staff scan the code.

What to expect

• One active pass per ticket you bought or reserved.
• A successful scan marks you checked in on the organizer side.
• You can reopen the pass anytime before the event if you close it.

Limitations

• Refunded, cancelled, or transferred tickets cannot be used for entry.
• If the organizer does not use Endzah scanning, follow their door instructions instead.
• Screenshots may not work if the organizer requires a live pass scan.

Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.