How can we help?

Endzah supports paid checkout in Jamaican dollars (JMD) and US dollars (USD) when the organizer prices tickets that way.

Supported currencies

• JMD: default for most local events.
• USD: available when the organizer sets USD ticket prices.

Currency selection

• The event listing and checkout review step show the currency for that event.
• You pay in the currency displayed. Endzah does not silently convert at checkout.

USD checkout

• Enter your card on the payment step or complete the secure hosted card page when shown.
• Your bank may ask for 3D Secure verification before the charge completes.
• The success screen and confirmation email match the USD total you approved.

JMD checkout

• Works the same way with JMD amounts on the listing and receipt.
• Local cards in JMD are the most common path for island events.

Refunds and order history

• Refunds return to the original payment method in the same currency as the order when the organizer or Endzah processes them.
• Orders and receipts show the currency code alongside the amount.
• If you bought as a guest, sign in with the checkout email to see order history after you claim your account.

For organizers

• Set ticket prices in the currency you want buyers to pay.
• Map and listing surfaces show the same currency buyers will see at checkout.
• Payouts and wallet balances follow your organizer payout setup in JMD.

Limitations

• You cannot mix currencies in one checkout.
• Cash, bank transfer, and offline payments are not supported through Endzah checkout.
• Your bank sets foreign-exchange rules for USD charges on non-USD cards.

Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.