Organizers
How to create promo codes for your event
From your event hub, open Discount codes, create a code, choose percentage or fixed savings, and set optional limits and schedule.
- Organizers
Promo codes discount the full order at checkout on paid events.
How to create a code
- Open My events and select your paid event.
- From the event hub, go to Tickets and check-in, then Discount codes.
- Tap Create code.
- Enter a code name such as EARLY20. Names are not case-sensitive.
- Choose Percentage or Fixed amount and enter the value.
- Optionally set a usage limit, per-person limit, and start or end dates.
- Leave Active on and tap Create code.
What to expect
- Codes apply to the full order, not one ticket type.
- Checkout shows Have a promo code? only when at least one active code is in its date window.
- Fixed-amount codes must match your event currency (JMD or USD).
- 100% percentage discounts make ticket face value free; buyers may still pay pass-through fees if you do not absorb them.
Tips
- Use usage limits for early bird offers.
- Use per-person limit of 1 for influencer codes.
- Deactivate instead of delete when a code already has redemptions.
Still stuck? Open Support from the site footer, or email support@endzah.com with your account email and a short description of what happened.
Related guides
How promo code usage limits work
Usage limits cap total redemptions. Per-person limits cap how many times one account can use a code. Leave either blank for unlimited use.
Understanding promo code performance
Uses counts redemptions. Discount given sums savings. Revenue generated sums buyer order totals. Average order value is revenue divided by uses.
Why isn't my promo code working?
Check spelling, active status, schedule, limits, and that the code belongs to this event. Organizers can review status on the Discount codes page.
Set up ticket types and pricing
In the event editor Pricing step, choose free or paid tickets, add each tier with a name and price, and set stock per type.
Still stuck? Contact support or browse all topics.